Privacy Policy
Effective Date: January 15, 2026
Uh-Oh! Locksmith & Roadside Assistance (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you visit www.uhohlocksmithservices.com or interact with our services.
1. What Information Is Collected
We collect the following categories of information:
A. Information You Provide Directly
Full name
Phone number (including mobile number)
Email address
Service address or location
Vehicle or property information related to requested services
Payment information (processed through secure third-party processors)
Any information you submit through forms, calls, SMS messages, or emails
B. Information Collected Automatically
When you use our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referring website
Cookies and tracking data
C. Communication Data
If you communicate with us via phone, SMS, or email, we may retain records of those communications for customer service and compliance purposes.
We do not knowingly collect personal information from children under 13 years of age.
2. How User Data Is Used
We use collected information for the following business purposes:
To provide locksmith and roadside assistance services
To schedule appointments and dispatch technicians
To process payments
To communicate service confirmations, updates, and reminders
To respond to customer inquiries
To improve our website and service performance
To prevent fraud and enhance security
To comply with legal obligations
We only use your information for legitimate business purposes related to service delivery and operations.
3. SMS Opt-In Details
By providing your mobile phone number and affirmatively opting in (via web form checkbox, written consent, or verbal confirmation), you consent to receive SMS messages from Uh-Oh! Locksmith & Roadside Assistance.
Types of Messages May Include:
Appointment confirmations
Dispatch updates
Service notifications
Customer support responses
Message Frequency:
Message frequency varies depending on service activity.
Message & Data Rates:
Standard message and data rates may apply according to your carrier plan.
Opt-Out Instructions:
You may opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
After opting out, you will no longer receive SMS messages unless you re-enroll.
SMS consent is not shared with third parties for marketing purposes.
4. Cookie & Tracking Practices
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic and usage trends
Enhance user experience
Monitor marketing performance
Cookies may collect information such as IP address, browser type, and browsing behavior.
You may control cookie settings through your browser preferences. Disabling cookies may affect certain site features.
We may use third-party analytics tools (such as Google Analytics) to understand website performance.
5. Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
Secure servers
Encrypted data transmission (SSL)
Restricted access to sensitive data
Secure third-party payment processors
While we take commercially reasonable steps to protect your information, no online transmission or storage system is guaranteed to be 100% secure.
We retain personal data only as long as necessary for business, legal, or compliance purposes.
6. Information Sharing & Mobile Information Sharing Statement
We do not sell, rent, or trade your personal information.
We may share information only in the following limited circumstances:
With service providers assisting in business operations (dispatch systems, payment processors, hosting providers)
When required by law, subpoena, or legal process
To protect our legal rights or prevent fraud
Mobile Information Sharing Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. User Rights
Depending on your state of residence, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent to communications
Request information about how your data is used
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe as required by applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
9. Contact Information